Terms of service

Last updated: May 6, 2026

By using this website and placing an order with Aluna Calm, you agree to the following terms.

Products

Aluna Calm offers curated self-care boxes. Each box is assembled based on customer preferences and product availability.

Minor variations may occur depending on stock, but the overall theme and value will remain consistent.

Refund & Subscription Policy

All orders are final once payment is completed. Due to the nature of our curated boxes, we do not offer refunds or exchanges.

For subscription orders, you may cancel at any time before your next billing date. Once a subscription charge has been processed, the order is considered final and non-refundable.

We reserve the right to cancel or refuse any order if necessary.

Orders

All orders are final once payment is completed. We reserve the right to cancel or refuse an order if necessary.

Pricing

All prices are in CAD. Prices may change at any time, but confirmed orders will not be affected.

Shipping

Orders are processed after payment is received. Delivery times vary depending on location and courier delays.

We are not responsible for shipping delays once the parcel has been handed to the carrier.

Liability

Aluna Calm is not responsible for allergic reactions or sensitivities to products included in the box.

 

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